Can't Make Calls
Check These First:
1. **Is your phone registered?
1. Look for "Registered" status or green light
2. If not registered, see the section " My Phone Shows "Unregistered" or "Offline" "
2. Try calling different numbers:
1. Call another extension (3-4 digits)
2. Call an external number
Common Issues:
-All circuits busy: Try again in a few minutes
- No dial tone: Phone may not be registered
Can't Receive Calls
Check These Settings:
1. **Do Not Disturb (DND):
1. Look for DND indicator on your phone
2. Press the DND button to turn it off
2. Call Forwarding:
1. Check if calls are being forwarded elsewhere
2. Look for forwarding indicators on display
3. Contact support to check forwarding settings
3. Phone Volume:
1. Check ringer volume (usually a volume button)
2. Make sure phone isn't muted
3. Test with a colleague calling your extension
Test Your Phone:
1. Call your own extension from another phone
2. Have someone call you while you watch your phone